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Phil Lupton
Co Founder
A seasoned transformation expert, Phil has led top-tier organisations. Specialising in efficiency, innovation, and Lean Six Sigma, Phil excels in driving strategic change and simplifying complexity. Known for enhancing customer experience, profit, and growth, Phil is profit-driven, a strategic thinker, and dedicated to executing effective strategies in highly regulated, fast-paced environments.
Phil is an avid festival attendee and is kept busy by his two rescue dogs who try their best to keep him on his toes!
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Sally Thornley
Co Founder
Living and breathing Operational Excellence, and equipped with an FdA in Hospitality Management (Distinction), Sally is passionate about codifying best practices and driving efficiency for profitable growth.
Sally has led various global roles influencing cross-functionally to enable success for operations teams and international Franchise Partners. Known for prioritising customers and front-facing teams, her talents lie in developing scalable frameworks whether for new market entry, service model creation, or operational delivery.
Sally is fanatical about all things horses as a keen eventer and enjoys cooking and travelling.
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Paul Meadows
Co Founder
A seasoned retail and hospitality professional recognised for driving transformation in prominent high street brands. He excels in simplifying big data.
Enables fast executive level decision-making and specialises in end-to-end program management. Paul is a Lean Practitioner from Cardiff University, passionate about removing inefficiencies and driving growth through detailed planning and effective communication.
Paul never needs to find an excuse to get out on his motorbikes, regularly enters off road races to push his limits.
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